Privacy Policy
prionexilura Financial Budgeting Platform
Effective Date: January 15, 2025
Information We Collect
prionexilura collects various types of information to provide you with our financial budgeting services. We only collect information that is necessary for delivering our services and improving your experience on our platform.
Personal Information:
Technical Information:
How We Use Your Information
Your personal information helps us deliver personalized financial budgeting services. We analyze your financial data to provide tailored recommendations, track your progress toward financial goals, and send relevant updates about your budget performance.
We never sell your personal information to third parties. Your financial data remains confidential and is used solely for providing our budgeting services and improving our platform.
We may use your information to send educational content about financial management, notify you of important account changes, and provide customer support when needed. Marketing communications are always optional, and you can unsubscribe at any time.
Data Sharing and Disclosure
prionexilura maintains strict controls over who can access your personal information. We only share your data in specific circumstances and always in accordance with Australian privacy laws.
We may share information with:
All third-party service providers must agree to protect your information according to our privacy standards. We conduct regular reviews to ensure they maintain appropriate security measures and comply with Australian privacy requirements.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. These rights ensure you maintain control over your data and can make informed decisions about how it's used.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or correct any inaccurate personal information in our records at any time.
Delete Your Data
Request deletion of your personal information, subject to legal and business requirements.
Restrict Processing
Limit how we use your information while maintaining your account access and basic services.
To exercise these rights, contact our privacy team using the details provided below. We'll respond to your request promptly and keep you informed throughout the process.
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information. Our security protocols include encryption, secure data storage, regular system monitoring, and restricted access controls.
All financial data is encrypted both in transit and at rest using industry-standard encryption protocols. Our staff receive regular training on privacy and security practices, and we conduct annual security audits to identify and address potential vulnerabilities.
While we maintain robust security measures, no system is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and contact us immediately if you suspect unauthorized access to your account.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Financial records are typically maintained for seven years in accordance with Australian tax and business record requirements.
When you close your account, we'll delete your personal information within 60 days, except for data we're legally required to maintain. You can request immediate deletion of specific information types by contacting our support team.
International Data Transfers
Your personal information is primarily stored on servers located in Australia. When we do transfer data internationally, we ensure appropriate safeguards are in place and that the recipient country has adequate privacy protections or has entered into binding agreements to protect your information.
Any international transfers comply with Australian Privacy Principle 8 and are conducted only with trusted partners who maintain equivalent privacy standards to those required in Australia.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while optional cookies help us analyze usage patterns and improve our services.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some website features, but won't prevent you from accessing your account or using core budgeting tools.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our website at least 30 days before the changes take effect.
The most current version of our Privacy Policy is always available on our website. We encourage you to review it regularly to stay informed about how we protect your information.
Complaints and Concerns
If you have concerns about how we handle your personal information, please contact us first so we can address your concerns directly. We take all privacy complaints seriously and will investigate promptly.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They provide independent oversight of privacy matters and can investigate complaints about privacy breaches.
Contact Our Privacy Team
For privacy-related inquiries, data requests, or concerns:
Email: privacy@prionexilura.com
Phone: +61 402 640 867
Mail: Privacy Officer, prionexilura
25 Weld St, South Hobart TAS 7004
Australia
We respond to privacy inquiries within 5 business days